Also, we connect just as the video showed, through our router, not directly wireless so might have different setup for different connection type. oh by the way this is for windows 7 pc, I have yet to retry our laptops, both windows 7 and windows 8.
In any case I don't know if the new driver is all I really needed or something else made it work, time will tell. but when I had gone through the installation steps before there was a check box for a network troubleshooting tool and guess what, I was able to use that to fix it automatically! I just troubleshooted the printer, and actually I can't remember if the network troubleshooter just came up automatically when I clicked trouble shoot or not but it worked. When I was done and the computer rebooted it showed a different status monitor icon that before and it was still offline, ugh.
#Brother hl l2380dw printer video install#
So basically all I did was go online to brother and update the driver and then follow the you tube video to install the printer just as if the first time.
#Brother hl l2380dw printer video drivers#
I had to uninstall the old drivers first. I have checked for updated drivers before through the printer app on the computer but never found one so its worth looking online and downloading. But, and this is important, I first decided to check online for an updated driver and not use the one on my computer and I found one on the brother website. I am not really technically inclined but I don't give up too easily when problem solving as I really hate to leave something unsolved so my solution may not work for everyone but it is at least doable by everyone.Īs many here stated for over the last year when offline showed up would just uninstall and reinstall with the driver I already has on my computer to get it to work again and it did work for awhile before happening again.This last time I could not get it to reinstall, it just couldn't seem to find it so I looked at the various solutions on this thread and some, though they may have worked were just way over my non techie head so using the idea of youtube put forth by Kayjayo and searched installing the 4570 and found a video that was for my printer. Hello, just thought I would weigh in on this after doing much research and having much frustration with this problem also on our 4570 cdw machine.
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